No
How you say no depends on whom you’re saying it to. Here are two great posts on this:
Saying no to normal people
But the love won’t keep you warm for long when you’ve taken on yet another obligation that you don’t whole-heartedly believe in.
Point: “Take the brief discomfort of confrontation up front and avoid the long regret down the line.”
http://37signals.com/svn/posts/1626-the-most-powerful-word-is-no
Saying no to MBAs:
Point: Making tons of small changes leads to a swamp. Programmers who always say yes to business people end up creating complex systems that nobody is happy with and creating huge costs to change that sink companies.
http://sloanreview.mit.edu/the-magazine/articles/2007/fall/49102/avoiding-the-alignment-trap-in-it/
August 13, 2009
